FAQ - Aftercare

Frequently asked questions - Aftercare

How soon after eye surgery do I return for a check-up?

Our professional vision correction team will give you a post-operative check-up 1-2 days post treatment. All patients remain monitored under the care of our specialists for 6 months. However thanks to our Lifetime Care Guarantee, you will be taken care of, free, for life.

Each of our treatment types has its own specific surgery aftercare programme. Further information is available at your free eye surgery consultation or you can call 0800 9888 237.

Will it damage my eyes or make them worse? Will I get perfect eyesight?

The aim of all Ultralase vision correction is to improve your eyesight. Everything we do is targeted to achieve that, from the equipment we install to the recruitment of highly-skilled specialists, from the procedures we follow to the assessments we make.

What if it doesn’t work?

After laser eye surgery, the eyes go through a natural recovery period. Our results show that 99% of patients treated with Ultra Elite by Ultralase achieved 20/20 vision and 100% achieved driving standard*. Across all treatments, there is a small percentage of people who require a re-treatment to acheive the best possible result, which is provided free of charge under the Lifetime Care Guarantee^.

What if it goes wrong?

This is highly unlikely and we will discuss the risks with you at your consultation as well as the result we expect for you. We will do all we can so you achieve the best possible result from your treatment. Remember all your aftercare is provided to you free of charge under our Lifetime Care Guarantee^.

What does the Lifetime Care Guarantee cover me for?

We will provide all necessary aftercare, free for life, to help you achieve your best possible outcome from your Ultralase laser eye surgery.

How soon after can I rub my eyes?

Do not rub your eyes at all for 2 weeks and try to minimise rubbing them during the first 4 weeks.

*All Ultra Elite treatment results, excluding monovision and partial treatments, between 13th July and 3rd November 2009. These results were independently verified.

^Terms and conditions apply.